📱 SMS Terms & Conditions
Effective Date: July 24, 2026
These SMS Terms & Conditions govern the text messaging program operated by MTS Mobile Truck Repair Service LLC, also referred to as “MTS,” “we,” “us,” or “our.”
I. Program Description
Customers and prospective customers may opt in to receive text messages concerning:
- Roadside-service requests
- Responses to customer inquiries
- Dispatch confirmations
- Technician arrival and ETA updates
- Appointment and service-status updates
- Estimates or pricing information requested by the customer
- Invoices and account-related information
- Customer-support communications
- Other messages directly related to an active service request
Enrollment does not authorize unrelated third-party marketing or promotional messages.
II. How to Opt In
You may opt in by:
- Checking an optional, unchecked SMS consent box on one of our website forms and submitting the associated form
- Texting an approved opt-in keyword such as START to an SMS-enabled MTS business number
- Providing another documented form of express consent accepted by MTS
Consent to receive text messages is not a condition of purchasing goods or services.
III. Message Frequency
Message frequency varies according to your inquiry, service request, and communications with us. We anticipate sending no more than 3 messages per day, except when additional messages are reasonably necessary to respond to an active conversation or time-sensitive roadside-service request.
IV. Message and Data Rates
Message and data rates may apply according to your wireless carrier and service plan. MTS is not responsible for charges imposed by your carrier.
V. Opting Out
You may cancel SMS communications at any time by replying STOP to a message from us.
After receiving your STOP request, we may send one final confirmation message. You will no longer receive messages through that SMS program unless you opt in again.
Other recognized opt-out requests, including CANCEL, END, QUIT, REVOKE, or UNSUBSCRIBE, may also be honored when received and recognized by our messaging system.
VI. Re-enrollment
After opting out, you may re-enroll by completing a new website opt-in or by texting START to an approved SMS-enabled MTS business number.
VII. Help and Support
Reply HELP for assistance.
- Phone: 1-855-450-1212
- Email: admin@mtstruckservice.com
VIII. Local Business Numbers
MTS operates multiple local business telephone numbers. Depending on your location, service request, or assigned dispatch team, you may receive a reply from an MTS-controlled local number different from the number first contacted. All participating numbers are operated for the same MTS customer-care and service-related messaging program.
IX. Carrier and Delivery Disclaimer
Wireless carriers are not liable for delayed or undelivered messages. Delivery is subject to effective transmission by your wireless carrier and is not guaranteed.
X. Eligibility and Number Responsibility
You must be authorized to use the mobile telephone number supplied to us. You agree to notify us if your number changes or is reassigned.
XI. Privacy
Information collected through the SMS program is handled according to our Privacy Policy.
Mobile information, SMS opt-in data, and SMS consent are not sold, rented, or shared with third parties or affiliates for their own marketing or promotional purposes.
Information may be provided to telecommunications carriers, messaging service providers, and contractors only as necessary to operate and deliver the SMS program, comply with law, protect rights and safety, or fulfill a request initiated by you.
XII. Changes to These SMS Terms
We may update these SMS Terms & Conditions periodically. Updates will be posted on this page with a revised effective date. Changes apply prospectively as required by applicable law.
XIII. Contact Information
Questions concerning the SMS program may be directed to:
- Business: MTS Mobile Truck Repair Service LLC
- Mail: 550 Main St #2, Dallas, TX 75202
- Phone: 1-855-450-1212
- Email: admin@mtstruckservice.com